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Usually upgrades are done in small iterations, and we recommend that you upgrade as often as possible. But we know that if you’re many versions behind the latest, and dealing with a large instance full of customisations, or having inherited the instance from a predecessor, perhaps with little documentation, can make the prospect of upgrading a bit more daunting.
This admin guide provides an overview features and functionality about the Civic 365 application to administrator. Admin can do customisations as per their requirements.
Edited on the 9 February in commit "Add documentation for json rest api formatting"