Civic 365

Frequently Asked Questions

    To set up custom-level permissions, follow these steps:
  • Open the site where the application is deployed and click on the settings icon located in the top right corner.

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  • Select "Site permissions" and then click on "Advanced permissions settings."

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  • Choose "Permissions Levels" and click on "Add a permission level."

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  • Click on “Add a Permission Level” and provide a name for the custom permissions.

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  • Select "Add items," "Edit items," "Delete items," and "View items." Then, scroll down and click on "Create."

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  • Return to the previous page and create a group.
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  • Enter the group's name and select the custom permission created in step 3. Click "create."

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  • Once the group is created, add users to this group.

  • Click on "New," and enter the names of the users who will access the application. You can also select "Everyone except external users" to grant access to all users automatically, reducing manual additions and you can also add any SharePoint groups directly if needed.

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  • Use the "Check permissions" feature to verify the granted permissions, ensuring only the custom permission created in step 4 is assigned.
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  • Navigate to the pages, click on the "Share" button, and enter the name of the group created in step 5. Ensure that only view access is granted to the group.
  • These steps will help you grant custom-level permissions efficiently.

      You can remove the application by following these steps:
  • Remove the application from the app catalog as shown in the screenshot below.

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  • Ensure to remove the web part from the Sitepage on the site, as demonstrated in the image below.

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    To add custom fields. You can follow the below steps:
  • In the setting, go to the Advance tab.
  • click on Action button of custom field row.
  • Click on +Add tab which navigate to add custom field page.
  • Select AD properties from select SPO/EXO User Profile Properties column, give property name and select property column type.
  • Click on Save button.
  • Enable the display status.
  • You have five options. you can sync employee profile images from:
  • SPO
  • Outlook
  • Delve
  • Azure AD
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  • Due to CORS, images is not appearing in the Civic365. You have to open outlook or delve into the same browser for one time.
    Yes, you can install an Civic365 on different sites multiple times.
    To update application, see Upgrading.
    Yes. The application stores the data in special list.
    To add Civic365 plus as a web part. You can follow the below steps:
  • Click on setting gear icon and then Add a page under settings panel.
  • Choose the Blank page and then click on Create page button.
  • Add Name, click on round plus icon and then search for Civic365 Plus and click on it.
  • Click on Publish button.
  • To add Civic365 plus as a web part. You can follow the below steps:
  • Click on setting gear icon and then Add a page under settings panel.
  • Choose the Blank page and then click on Create page button.
  • Add Name, click on round plus icon and then search for Civic365 Plus and click on it.
  • Click on Publish button.
  • It takes 24 hours to get updated the user’s profile.
    Yes, upto seven level of an organization chart is visible.
    You can add only one custom field in Employee Directory Plus.
    No, we will not have access to any field from your tenant other than the app email id of the person who has installed the app. Incase of troubleshooting, we need to get on screen sharing to know the issue and provide resolution.
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