Introduction

Description

Sharepoint ticketing system is simple, customizable. Sharepoint helpdesk ensures your organization can handle every issue properly. Office365 ticketing system offers different ticket views to help you automatically organize your tickets based on priority, category, time, status, or groups.

Features

• Organize your tickets based on priority, category, time & status.
• Raise ticket from portal and further allow them to check status of their open ticket, check previous tickets and alert them as soon as agent take action on their tickets.