Introduction

Sharepoint ticketing system is simple, customizable, Sharepoint help desk ensures your organization can handle every issue properly. Assign every ticket to a specific team team so there is no confusion about who should be working on which ticket. Office 365 ticketing system offers different ticket views to help you automatically organize your tickets based on priority, category, time, status, or groups. Teams like yours can provide support across IT, HR, legal, finance and more.

Organize your tickets based on priority, category, time, & status.

Can raise ticket from portal and further allow them to check status of their open ticket, check previous tickets and alert them as soon as agent take action on their tickets.