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This admin guide provides an overview features and functionality about the Helpkesk application to administrator. Admin can do customisations as per their requirements.
This admin guide provides an overview features and functionality about the Helpkesk application to administrator. Admin can do customisations as per their requirements.
This guide provides information about installation the Helpdesk application. You have install from sharepint store or app catalog.
Edited on the 12 October in commit "Use shared mailbox Id to send emails"
Edited on the 12 October in commit "Add Column Settings in Features settings"
Edited on the 12 October in commit "Add Column Settings in Features settings"
Edited on the 12 October in commit "Add Column Settings in Features settings"
Edited on the 14 September in commit "Add Ticket Aging Reports in Ticket Customization settings"
Edited on the 6 September in commit "Add Sub-Service in Users, Roles, Permissions settings"
Edited on the 6 September in commit "Add Ticket Field in Ticket Customization settings"
Edited on the 6 September in commit "Add SLA policy in Features settings"