• If installed on any site collection other than the root site, it will be seen as an additional tab in the Teams channel.

    1. Go to the tenant admin apps page from the below URL format and click on classic experience options.

      App catalog

    2. Click on Apps for SharePoint as shown below.

      App sharepoint

    3. Select the Helpdesk application and click on Files and then Sync to Teams.

      These displays Sync to Teams successfully.


    4. Navigate to Teams and click on Add a tab

      Add tab

    5. Search and select the Helpdesk application. Then click on add.



    6. Next, click on Save and you can see Helpdesk application in teams.