Helpdesk 365

    Home Page

    In home page, you have data of Unassigned, Teams Tickets, Teams Closed, Ticket Mailbox, My Tickets, Requested by Me, and My Closed tickets.

    There are two options in Home Page to display the tickets

    1. Table View
    2. Kanban View

    Table view


    View

    Kanban view


    On click of this icon kanban view will be opened

    Home kanban

    You can drag and drop tickets to change the status of ticket in kanban view

    Home kanban