There are two options in Home Page to display the tickets
- Table View
- Kanban View
- Tickets will be highlighted with the different colours on the basis of ticket Priority
- Bell icon notification for unread tickets on the home page.
On click of this icon kanban view will be opened
You can drag and drop tickets to change the status of ticket in kanban view
From here, users can raise tickets for any service. To raise tickets, follow the below steps:
Drag and Drop
User can attach the file(s) with the help of Drag and Drop feature
Click on Eye icon for add the custom view
Now click on Add button
The admin can create different views of the tabs and tables of the home page.
Assign tickets and update status from the home page.
Click on Status dropdown and select one option
Fill the required fields. then click on submit button